About

Our Services

We offer tailored consulting to entrepreneurs, freelancers, and small business owners to help you get organised and work smarter.

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Operations Review

Talking things through is a great way to understand what’s working and what’s not — so why not talk it through with us?

Our operations review is a quick way to audit your processes and spot the most valuable improvement opportunities.

What we help with

  • Streamlining processes and removing duplication
  • Uncovering opportunities for automation
  • Understanding what tech/apps/software are available (and limiting number of platforms)
  • Smoothing pain points for your customers
  • Identifying low-hanging fruit from a process, customer experience, offering/services, or communications perspective

How it works

  1. Free discovery call (15min) — A quick chat to understand your challenges.
  2. Operations audit (2 hours) — We analyse your workflows to pinpoint time-wasting steps.
  3. Action plan — You get a customised plan with easy fixes and larger improvement ideas.
  4. Follow-up support (optional) — Need help implementing changes? We’ve got you. 

Real-Life Success Stories

  • Freelance Designer: We simplified the project setup process, so she could focus on the creative work.
  • Physiotherapy Clinic: We streamlined bookings and team management, to reduce double-handling.
  • Removalists: We outlined the current issues, goals and opportunities that would support business expansion. 

Can we help you too? Let’s go!

Book a free discovery call
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“We had been using some manual systems for our waitlist, invoice and product inventory tracking, which the review helped us automate and simplify. Jess also helped us migrate valuable client data into the new booking system, saving us hours.”
— Lucy Melican, Lymphoedema Private (Physiotherapy)

 

Why work with us?

    🥇 Expertise

    Over 10 years of experience in business operations and project management.

    📱 Tech-savvy

    We know the latest tools and apps that make life easier.

    🎯 Personalised

    We don’t do one-size-fits-all. Every session is shaped around your business needs.

    🚀 Actionable

    No fluff. You’ll walk away with clear, practical advice you can use right away.

    If you’re not quite ready for help, or just want to give it a crack on your own, check out our article: How to do a business process review (especially as a freelancer) which includes a handy PDF checklist.

      We’d love to hear from you

      If there’s a topic you’d like us to cover, or if you have any other suggestions or feedback, we’d love to hear it! 💌

      Get in touch